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Social Customer Service Part 1 [PODCAST]

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This podcast examines the rise of social customer service and explores top reasons customers love it.

Podcast
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Social Customer Service Part 2 [PODCAST]

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In this podcast, you'll learn how to master social customer service with social customer care best practices and guidelines.

Podcast
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Social Customer Service

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This Blue Paper explores why customers love social customer service through messaging and how brands can master social customer care.

Blue Paper
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Social Customer Service [INFOGRAPHIC]

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Learn about the rise of customer care via live chat, also known as social customer service. We also explore benefits and best practices.

Infographic
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Nostalgia Marketing

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This article looks at the trend of nostalgia marketing and offers tips for small businesses looking to use nostalgia to connect with and engage customers.

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Nostalgia Marketing – Canada

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This article looks at the trend of nostalgia marketing and offers tips for small businesses looking to use nostalgia to connect with and engage customers.

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Seasonal Allergy Relief – Canada

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Learn tips you can share with your patients on seasonal allergy relief, to improve their overall wellness.

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Classroom Lighting – Canada

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This article discusses the relationship between proper classroom lighting and optimal academic performance and student overall wellness.

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How to use Instagram in government

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Learn to use Instagram in government and offers practical applications, such as using it to share, define problems and educate constituents on social media.

eNewsletter
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Donor relations follow up calls – Canada

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This article discusses keeping donor relations with a simple donor retention follow up phone call to help fundraising efforts.

eNewsletter